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LOBBY REOPENING

LOBBY REOPENING

PCB Lobby Reopening
 
All West Virginia and Virginia financial centers now have their lobbies open from 10 a.m. – 2 p.m. Monday – Friday.  The lobbies will be closed on Saturdays.  (Lobby services will be available outside of these hours by appointment).  Drive thru services available Monday – Saturday, normal hours. 
 
To our valued customers:
 
First and foremost, I want to thank you for your patience as we had to adjust quickly to new ways of banking over the past few months during the COVID 19 pandemic. You were resilient and you adapted as our team members assisted you with mobile banking, drive thru services, and other forms of electronic banking options! 
 
I want to also take this opportunity to thank our entire team, who even when doors to the public were closed, kept operations going for you and assisted many businesses and individuals during this difficult time. In addition to implementing our payment deferral program, answering questions concerning stimulus payments, and reducing the qualifying number of swipes on our Kasasa account, we were able to assist 311 customers in navigating The CARES Act and collectively funded $31.8 million in Paycheck Protection Program loans. The dedication of our team to support our customers has never shined brighter.
 
As we begin to reopen our lobbies, please be aware of the changes that you will encounter as you return to in-person banking with us to ensure you are prepared. We are not trying to be intrusive with these new measures, however we are concerned for the safety of our customers and team members. We apologize for any inconvenience.
 
 
We look forward to welcoming you back to our lobbies, and we thank you in advance for your patience with us as we all adapt to these guidelines for everyone’s safety.  However, we also want to encourage you to continue to take advantage of our electronic banking options at any time, as well as our ATM services. 
 
Should you have any questions, please feel free to reach out to me.
 
Sincerely, 
William Loving, President/CEO signature 
William A. Loving, Jr., CLBB 
President/CEO
Phone: 304-358-2311