PCB's new online and mobile banking platform is coming this fall!
Introducing Banno - a clean, simple, modern, and secure way to access your financial information. This system upgrade will provide our customers with new and improved features while offering a completely new look and feel that is consistent in both desktop and mobile versions.
New and Improved Features
Chat with PCB support team members directly from your online or mobile banking screen.
External Funds Transfers
Easily transfer funds to and from accounts you hold at other financial institutions.
Manage your debit card from your device! Turn your debit card "off" or "on", add and remove travel alerts, activate a new card, and set up various transaction alerts.
Current MyCardRules users will be required to re-enroll within the new online and mobile banking platform. The standalone app will be sunsetting as we're integrating the card management features directly within our new platform for ease and convenience!
Categorize your spending by adding tags, snap a photo of your receipt to add to your transaction, add notes, and more!
Access Multiple Accounts
With our new system, you can sign in to multiple user profiles and quickly switch between them by using a PIN instead of entering a username and password. However, you will need to establish 2FA on each account before the PIN feature can be enabled.
Two-Factor Authentication (2FA)
We will also be rolling out two-factor authentication to provide an added layer of security. If you currently share a username or password with a spouse or family member, you will need to contact your local financial center to ensure additional users have their own login. With two-factor authentication, your experience is unique to each individual user.
What is two-factor authentication (2FA)?
Two-factor authentication (2FA) is common practice when accessing your accounts across various mobile apps and online platforms. 2FA provides an added layer of security to help safeguard your financial information by requiring two forms of identification to gain access. All online and mobile banking accounts will require 2FA.
How will I login for the first time?
To login for the first time, you will enter your user ID and password. You will then begin the 2FA process.
To implement 2FA, you will need to enroll an email address and phone number (either mobile or landline). Once this information is confirmed, you will select one of three options to receive a one-time verification code to validate your identity.
- Text message to the mobile phone entered
- Automated phone call to the phone entered
- Authenticator app (our new system uses Authy)
Once you receive the code, you will enter it where prompted. From there, you will be directed to your new online or mobile banking dashboard.
Customers have the option to "remember" their device once the verification code has been entered. This allows you to avoid entering a verification code during each login. However, this option should never be selected on a shared or public computer.
Will I use the same credentials to access my accounts?
Yes. Your User ID and Password will not change once the new online and mobile banking system is launched.
What web browsers are supported?
Microsoft Internet Explorer is not a supported browser and you may be denied access to our online banking system. We recommend using a current version of Google Chrome, Microsoft Edge, Firefox or Safari.
If I choose to "remember my device", why am I still being asked for a verification code?
There are several reasons you may be prompted for a verification code, even if you choose to remember your device:
- If you login using a different web browser or login using a new or different device for the first time
- If you delete your browser history or cookies
- If you have your browser settings set to delete your cookies and history automatically